Network & rack documentation

Every port, every cable,
every customer — documented.

RackTrace models your infrastructure from site down to the individual port. Patch in a visual rack editor, trace any cable end to end, and keep a full change history — for your own network or for all of your customers.

HQ/00/SL/RK001/SW01/24 → HQ/00/SL/RK001/A/24 → HQ/01/LA/FB03/01 → PC12/ETH1

Everything about the physical network, in one place

Visual rack editor

Drag devices into racks, patch by clicking or dragging from port to port, see every patch cord in its own colour. Undo and redo for everything.

Trace any cable

Follow a connection through patch panels, floor boxes and wall outlets: from the switch port to the desk in one view.

Floor plans

Upload the drawing (PDF, DXF, PNG, SVG), place racks, outlets and access points, and check cable lengths against the 90 m limit.

Network plan & IPAM

VLANs, port profiles, gateways and IP plans per customer, with free addresses, conflicts and a route check per access port.

Live from the network

Connect UniFi Site Manager, Domotz or your own tooling: link state, PoE, LLDP neighbours and clients next to what is documented.

Security alerts

Changes in the network configuration that open things up — port forwards, firewall rules, WiFi, VPN — reported and signed off.

Labels & QR codes

Cable, outlet and patch panel labels for Brother P-touch, DYMO and A4 sheets, plus QR stickers that open the rack or device.

Simulation

What happens if a switch fails, a loop starts or a server saturates its uplink? RackTrace calculates it from the documented cabling.

Device library

Hundreds of templates with the real port layout — the complete UniFi range, patch panels, fibre, PDUs and UPSes — and your own.

Built for managed service providers

Your organization gets its own address, for example yourcompany.racktrace.io, with all of your customers inside it as separate tenants.

  • One login for all customers; access per customer and per part (documentation, cabling, network plan, exports)
  • Groups for your teams, read-only access for customers
  • Your own branding on the sign-in page
  • Full history: who changed what, and when
  • Printable reports with rack elevations and cable schedules
yourcompany.racktrace.io
Customer ACustomer BCustomer CHead office

Each organization has its own, separate database schema — your data is never mixed with another organization's.

Secure by default

Separate data per organization

Every organization lives in its own database schema, with its own users, settings and integrations.

Passkeys & two-step verification

Sign in with a passkey, or a password plus an authenticator app. Make two-step verification required for everyone.

Encrypted secrets & backups

API keys and 2FA secrets are encrypted at rest; nightly backups per organization are encrypted and restore-tested.

Get started

RackTrace is available on invitation. Tell us about your team and we will set up your organization.